Timelier help center

  1. Click the “Try free” button, or click “login”, or just go to https://app.timelier.com
  2. You will be redirected to the login page.
  3. click the “sign up now” link.
  4. Enter your email address and click “send verification code”
  5. While leave this browser tab open, go to your inbox and retrieve the verification code sent to you. It will be from “Microsoft on behalf of Timelier”
  6. Paste the verification into the box and click “Verify code”
  7. Enter a password into the New Password and Confirm New Password boxes.
  8. Enter your Given Name and Surname
  9. Click “create.”

Once the login process completes, you will be present with a screen to review and accept our terms of service and privacy policy. Click “accept.”

Next you will be asked to set your time zone. This is the time zone that will be used for displaying the start times of your events in your reminder messages.

When you have picked your desired time zone, click “save.”

You are now setup to being your free trial.  Start by connecting an event source.

In Timelier, a Source is a source of events. Currently, sources are either Google or Outlook calendars.  You must connect at least one source for Timelier to be able to generate reminders.

1. Start the Connection Process

  • Go to the Sources section in the app.
  • Click the ➕ Add button.
  • You will be asked to select a provider.

2. Select Your Provider

You’ll see two options:

  • Google
  • Microsoft

Click on the one that matches the account you’d like to connect.

3. Enter the account email address and check “Connect as a source of events”

  • Enter the email address associated with your account.
  • Check the box to “Connect as a source of events.” This lets Timlier read your calendar to create reminders.’
  • Optionally, check the box to “Connect as a reminder channel” if you want to let timelier send reminders from this account on your behalf.  See the “Connect a reminder channel (optional)” section, below.

4. Confirm & Authenticate

  • Click Connect Google/Microsoft Account.
  • You’ll be redirected to either Google or Microsoft’s website log in with your provider and approve access.
  • Once connected, you’ll be returned to the app with a confirmation message.

In Timelier, a channel is the way in which reminders are delivered. 

Every account has the default “Email me” channel. Reminders sent via the “Email me” channel are sent from [email protected] (be sure to mark it as “not junk/spam”).  “Email me” reminders can only be sent to the email addresses you have verified in Timelier.

If you want to send reminders to email addresses that have not been verified with Timelier, you will need to connect a Google or Microsoft account as a channel. This will allow Timelier to send reminders on your behalf to other email addresses. By having the reminders sent from your email address, it is much more likely your attendees will receive those reminders and not have them delivered to their spam folder).  Here is how to connect an account as a channel:

1. Start the Connection Process

  • Go to the Channels section in the app.
  • Click the ➕ Add button.
  • You will be asked to select a provider.

2. Select Your Provider

You’ll see two options:

  • Google
  • Microsoft

Click on the one that matches the account you’d like to connect.

3. Enter the account email address and check “Connect as a reminder channel”

  • Enter the email address associated with your account.
  • Check the box to “Connect as a reminder channel.  
  • For Google/Microsoft accounts if you also want to add the account as a source of events, check the box to “Connect as a source of events.”

❗ if you have already connected a Google account as a source, be sure to check both boxes when connecting it as a channel.

4. Confirm & Authenticate

  • Click Connect Google/Microsoft Account.
  • You’ll be redirected to either Google or Microsoft’s website log in with your provider and approve access.
  • Once connected, you’ll be returned to the app with a confirmation message.

A Rule in Timlier defines which calendar events to monitor and when to send reminders. Rules allow you to filter events and specify notification timing and methods.

1. Go to the Rules Page

  • Navigate to the Rules section.

  • Click the ➕ Add button in the top right corner.

2. Choose Your Calendar Source

  • Select a connected calendar account (Google or Microsoft).

  • Then choose a calendar from that account.

❗ If access to the calendar has expired, you’ll be prompted to reconnect the account.

3. Define Event Filters

You can filter events by properties such as:

  • Subject

  • Start or End Time

  • Response Status

  • Free/Busy status

  • Categories (Outlook) or Colors (Google)

Use AND and OR logic to combine filters:

  • Use AND within a group (all conditions must match).

  • Use OR between groups (any group can match).

4. Set Up Reminders

For each reminder:

  • Choose a Channel.

  • Select how long before the event the reminder should be sent.

  • Configure recipients:

    • Email Me: Choose one or more of your verified email addresses.

    • Google/Microsoft Mail: Choose to email only yourself (“me”) or to email other attendees based on their response status.

❗ If your reminder channel targets other attendees, a filter requiring you to be the organizer is automatically added. In other words, you cannot email other attendees for events for which you are not the organizer.

You can add up to 3 reminders per rule.

5. Preview Reminders

Click “Preview Reminders” to:

  • See which events match your rule.

  • Review who will receive reminders and when.

💡 If no events match, you’ll see a message letting you know.

6. Name and Save Your Rule

  • Click Save Rule.

  • Enter a name for your rule (3–50 characters; letters, numbers, spaces, dashes, underscores).

  • Click Confirm to save it.

On the Rules page:

  • Enable/Disable: The toglle switch on a rule can be used to disable a rule.  When a rule is disabled, all future reminders for the rule are deleted and no reminders will be generated.

  • Delete: Permanently remove the rule and its associated reminders. This will delete future and past reminders and is irreversible.

Timlier generates reminders based on your active rules. You can view, filter, and manage these reminders directly from the Reminders page.

Filter Views

At the top of the page, you can toggle between three views:

  • Today – Shows upcoming reminders scheduled for the current day.

  • Week View – Shows reminders scheduled within the next 7 days.

  • Past – Displays reminders from the last 7 days.

You can refresh the list manually at any time using the 🔄 Refresh button.

Reminder Details

Each reminder card includes:

InfoDescription
Event TitleThe subject of the calendar event.
Reminder TimeWhen the reminder is scheduled to be sent.
Minutes BeforeHow far in advance of the event the reminder will trigger.
Channel Icon & NameShows the method used (e.g., Gmail, Outlook, or Email from Timelier).
Source CalendarWhich account the event is from (e.g., Google or Microsoft).
Rule NameThe name of the rule that created the reminder.
Reminder StatusCan be queued, sent, skipped-limit, or skipped-disabled.

Reminders are grouped by date and sorted chronologically.

 

Enable or disable individual reminders

Each future reminder (not already sent or skipped) has a toggle switch:

  • On – Reminder is active and will be sent as scheduled.

  • Off – Reminder is disabled and will not be sent.

You’ll be prompted to confirm when enabling or disabling a reminder.

 

Skipped or Sent Reminders

  • Sent: Already delivered to the recipient.

  • Skipped (disabled): Skipped because the reminder was disabled.

  • Skipped (limit): Skipped because you reached either your daily or monthly limit of reminders for the channel that this reminder was to be sent on

Trial Period

When you first sign up, you are automatically on a 2-week free trial. The trial expiration date will be shown at the top of your account page.  

Starting a Paid Subscription

  1. Go to Account → Manage Your Account

  2. Click Subscribe Now

  3. You’ll be taken to a secure Stripe checkout page.

  4. Complete your payment to activate your plan.

Once subscribed, your plan name and renewal date will be shown.

 

Cancelling Auto-Renewal

If you want your subscription to end after the current billing cycle:

  1. Navigate to Account → Manage Your Account

  2. Click Disable Auto-Renew

  3. You’ll see a confirmation that your subscription will end on the listed date. You will still have access until the end of the billing period.

Re-Enabling Auto-Renewal

Changed your mind?

  1. Go back to Manage Your Account

  2. Click Re-enable Auto-Renew

  3. Your subscription will continue without interruption.

You can use the “Forgot your password” link on the sign in page to change your password.

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