Connect Gmail, Outlook, or Teams Reminder Channels

In Timelier, a channel is the way in which reminders are delivered. 

Every account has the default “Email me” channel. Reminders sent via the “Email me” channel are sent from [email protected] (be sure to mark it as “not junk/spam”).  “Email me” reminders can only be sent to the email addresses you have verified in Timelier.  (See the help section on “Verifying additional email addresses”)

If you want to send reminders to email addresses that have not been verified with Timelier, you will need to connect a Google or Microsoft account as an email reminder channel. This will allow Timelier to send reminders on your behalf from your email address. By having the reminders sent from your email address, it is much more likely your attendees will receive those reminders and not have them delivered to their spam folder).  Here is how to connect an account as a channel:

1. Start the Connection Process

• Go to the Channels section in the app.
• Click the Add button.
• You will be asked to select a provider.

2. Select Your Provider

You’ll see two options:

• Google
• Microsoft

Click on the one that matches the account you’d like to connect.

3. Enter the account email address and check one or more channel types

• Enter the email address associated with your account.
• Check one or both of
  
  • “Connect as an email reminder channel.” (Google and Microsoft accounts)
  • “Connect as a Teams chat reminder channel” (Microsoft accounts only)
• For Google and Microsoft accounts if you also want to add the account as a source of events, check the box to “Connect as a source of events.”

if you have already connected a Google account as a source, be sure to check both boxes when connecting it as a channel.

4. Confirm & Authenticate

• Click Connect Google/Microsoft Account.
• You’ll be redirected to either Google or Microsoft’s website log in with your provider and approve access.
• Once connected, you’ll be returned to the app with a confirmation message.