All password updates—whether you forgot your password or want to change your existing one—are handled through the self-service verification flow on the login screen.
Currently signed in? Click Logout at the bottom of the sidebar to access the login screen.
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Step-by-Step Instructions
- Navigate to the Timelier login screen at app.timelier.com (log out first if already signed in).
- Click the Forgot your password? link located directly beneath the password field.
- Enter the Email Address registered to your Timelier account.
- Click Send verification code.
- Check your email inbox for a 6-digit security code sent by Microsoft on behalf of Timelier.
- Enter the 6-digit code into the verification code input box and click Verify code.
- Once verified, enter your new password into the New Password and Confirm New Password fields.
- Click Continue. Your password is now updated, and you will be signed into your Timelier dashboard.
Code validity window: The 6-digit verification code is valid for 10 minutes. If the code expires before you enter it, click Send new code to request a new one.
Troubleshooting Verification Codes
If you do not receive the 6-digit verification code in your inbox within a couple of minutes:
- Check Spam and Junk Folders: Automated security emails from Azure B2C may occasionally be filtered by inbox rules into your Spam, Junk, or Promotions folder.
- Verify Email Spelling: Double-check that the email address you entered matches your registered Timelier account address.
- Wait 60 Seconds: Azure B2C enforces a 60-second cooldown between verification code requests.
- Corporate Inbound Filtering: If using a corporate Microsoft 365 or Google Workspace email, check with your IT administrator to ensure authentication emails from Microsoft Azure B2C are not being held in quarantine.